Stop losing leads and no-shows — automatically.
We install a system that captures every enquiry, follows up faster, reduces no-shows, and brings past customers back — without you touching the tech.
Book a free 10-minute call. No pitch. No obligation.
It has been a while — we have something for you.
Hi Claire, it has been 90 days since your last visit...
Small businesses lose revenue through gaps they already know exist.
The problem is not finding new customers. It is keeping the ones you already have.
Enquiries go unanswered
Every missed call or late reply is a lead your competitor picks up instead.
No-shows cost you every week
Without reminders, a portion of your bookings simply do not arrive.
Customers go cold
Without follow-up, one-time buyers forget you exist and never return.
You are doing it manually
Every reminder and follow-up is time taken from running your business.
enquiries go unanswered outside business hours
of bookings result in a no-show without reminders
cheaper to retain a customer than acquire a new one
One system. Every stage of your customer journey.
We build it. We run it. You focus on doing the work.
Instant Response
Every enquiry gets a reply within 60 seconds, around the clock. No lead goes unanswered.
Automatic Follow-Up
Leads who do not book get a personalised sequence over five days. It stops the moment they respond.
No-Show Prevention
Reminders go out at 48 hours and 2 hours before every appointment. Rebooking is handled automatically.
Reactivation
Quiet customers receive a personalised message at 90 days. Review requests go out after every completed job.
What would fixing the gaps be worth to your business?
We do not guess your numbers. We show where revenue usually leaks — then you decide what the upside could be.
If 0–0% of your enquiries currently go unanswered, how many bookings are you missing each month?
If 0–0% faster follow-up converted more leads, what would that do to your calendar over a year?
If 0–0% reminders reduced your no-show rate, how many empty slots could you recover each week?
If 0–0% of past customers came back after a single reactivation message, what would that add without any new ad spend?
Results depend on enquiry volume, pricing, and current business processes.
This is what your customers experience.
It has been a while — we have something for you.
Hi Claire, it has been 90 days since your last visit. We would love to see you again...
Try it on your business — free for 14 days.
We run a free 14-day pilot for selected businesses. You see the system working on your actual enquiries before you pay anything. After the pilot, if you want to continue, you pay the full setup cost and 50% of the first monthly retainer.
Apply for a Free PilotTransparent pricing. No surprises.
Every plan includes done-for-you setup, ongoing management, and real support — not just a software login.
Starter
For solo operators ready to stop losing leads.
- Missed-call text-back
- Basic lead capture form
- Appointment reminder sequences
- Google review request automation
- Monthly performance report
- Email support
Core
The complete system for businesses serious about growth.
- Everything in Starter
- Multi-step SMS and email sequences
- AI chat widget
- No-show reactivation campaigns
- CRM pipeline dashboard
- Bi-weekly strategy calls
- Priority support under 4 hours
Full Stack
Everything in Core plus a brand-new website built and managed for you.
- Everything in Core
- Custom website design and build
- Website hosting and maintenance
- SEO foundation setup
- Conversion-optimised landing pages
- Dedicated account manager
Monthly retainer billed after setup is complete. Cancel anytime after 3 months.
See how this works on your business in 10 minutes.
Book a free strategy call. We will walk you through exactly what the system would look like for your business — no jargon, no pressure, just clarity.
Free call. No obligation.
Let us build your system.
Book a free 10-minute call and we will show you exactly how this works for your type of business.
See It Workinghello@nibconsultinggroup.com